"I'm fine," they say —
but are you really sure?
When you're abroad, phone calls aren't enough.
CareLink provides on-site nurse visits, care audits, and clear decision summaries.
We are your eyes and ears on the ground.
On Site
Registered nurses attend clinic visits and conduct home visits to verify real conditions.
Audit
We confirm whether care plans are actually being followed — not just agreed upon.
Report
You receive a clear monthly summary with risks, findings, and next-step guidance.
Every decision you make about your parents' care
may already be based on incomplete information.
For overseas families,
the hardest part is not choosing —
it's not being there.
"The doctor said it's fine."
But you don't know what that actually means.
Specialists see dozens of patients a day. Appointments last minutes. Your parents remember one sentence: "It's okay. Let's observe." You don't know what the real assessment was, whether risks were discussed, or whether action is already needed. So you make decisions based on phone calls and summaries.
Medications keep increasing — with no integration
Multiple specialists. Multiple prescriptions.
No one reviews interactions, side effects, or cumulative risk. You're left hoping everything is okay.
Government benefits and care applications are a bureaucratic maze.
Care level assessments, caregiver arrangements, government benefits, home visits.
Tracking these remotely creates blind spots. One missing document can delay things for months.
Care quality is assumed, not verified
Is care actually being delivered as planned?
Are steps skipped? Corners cut? Without an independent on-site check, you're forced to trust without visibility.
"If I get this wrong, what happens?"
These issues rarely explode at once.They surface quietly —often when you return to Taiwan and realize a key moment has passed.
If the truth is happening somewhere you can't see,
what do you really need?
Not another call. Not more guessing.
But someone who can go on site, verify, organize, and report back.
How We Turn Complexity Into Clarity
Step 1 — Situation Review
- We verify medical status, care conditions, and daily reality on site.
Step 2 — Risk & Path Mapping
- We identify what matters now, what can wait, and where processes are stuck.
Step 3 — Decision Summary
- You get a concise, structured report of status, risks, and next steps.
"You don't receive stories.
You receive a one-page decision brief."
Plans
CareLink is not daily caregiving and not emergency response. We exist to help you make responsible decisions when you are not present. When medical, legal, or urgent action is required, we help connect you with appropriately licensed professionals.
Oversight Plan
What this plan focuses on
Whether care is actually being carried out.
Best for
- •Caregivers or long-term care already in place
- •Uncertainty about care quality or consistency
- •Need for neutral third-party verification
What we do
- One on-site home visit per month
- Care execution and safety review
- Monthly summary report
- Unlimited LINE Inquiry Support
You will know
Confidence that daily care is being done as intended.
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Medical Monitoring Plan
What this plan focuses on
Medical conditions and the doctor's actual assessment.
This plan makes sense if
- •Your parent has regular follow-up visits or chronic conditions
- •You cannot be present during clinic visits
- •You do not want to rely solely on second-hand explanations
- •You need clearer context before continuing or changing treatment
What we do
- Nurse accompanies clinic visits (up to 2 visits per month)
- Attend the consultation room to listen, clarify, and document
- Organize medical instructions, test results, and medication changes
- Unlimited LINE Inquiry Support
You will know
- • What the doctor actually assessed and emphasized
- • Current medical risks that require attention
- • What should be monitored or decided next
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Initial Care Audit
What this plan addresses
Care or administrative processes that feel stuck or unclear.
This plan makes sense if
- •Long-term care, subsidies, or foreign caregiver applications are delayed
- •Documents keep going back and forth without clear reasons
- •You are starting care arrangements or correcting a stalled process
What we do
- Review and organize required documentation
- Coordinate or accompany relevant evaluations when needed
- Assess whether the current status is normal or problematic
You will know
- • Where the process is currently blocked
- • What needs to be corrected or supplemented
- • The most reasonable next step forward
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Integrated Monitoring Plan
What this plan focuses on
Medical decisions and daily care — monitored together.
This plan makes sense if
- •Your parent has chronic conditions and regular clinic visits
- •There is also ongoing caregiving or home service support
- •You want one consistent view instead of piecing things together
Includes
- Everything in the Medical Monitoring Plan
- Everything in the Monitoring Plan
- Unlimited LINE Inquiry Support
Why families choose this
Because most problems don't happen in isolation — they emerge in the gap between medical advice and daily care.
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You may not need CareLink every day.
But there are moments when making a wrong decision carries long-term consequences.
CareLink exists for those moments.
FAQ
About CareLink
CareLink was not created from theory — it was built from lived experience.
Family Situation
For more than a decade, I have been dealing with my own family's situation. My father was diagnosed with prostate cancer and went through diagnosis, treatment, and long-term follow-up. My mother's dementia progressed gradually over the years—from early confusion to a stage that required continuous supervision. These were not isolated events. They unfolded slowly, decision by decision.
Long-Term Care and Government Resources
Our family went through multiple long-term care classifications, from Level 2 to Level 8. Later, my father was also classified as Level 2. I personally dealt with the division of responsibilities among A, B, and C units, the assessment processes, document revisions, and the focus of each home visit. Every step required follow-up. Nothing moved automatically.
What Actually Happens on the Care Floor
The real problem was rarely whether care was "arranged." It was whether it was actually being carried out. Over time, I witnessed situations such as:
- Improper catheter management
- Failure to follow turning schedules, leading to pressure ulcers.
- Ongoing safety risks in the home environment
The system existed. What was missing was continuous verification.
Medical and Administrative Decisions
Many critical decisions had to be made without complete information: Hospital beds and assistive equipment, high-cost targeted therapies, insurance claim documentation, the timing of guardianship declarations. Most of these decisions could not wait—yet clarity was often missing.
Why CareLink Was Created
After going through this entire cycle, one thing became clear to me: The issue was not a lack of care or concern. The issue was that no one was organizing the full picture. If someone could be physically present, confirm what was actually happening, and consolidate medical and care information into something understandable, many decisions could be made more calmly and responsibly. That is why CareLink exists.
The Role of CareLink
CareLink does not provide daily caregiving. We do not replace doctors or family members. We do one thing only:
When you are not on-site, we verify the situation and organize the information—so you can make informed decisions.
My hope is that you do not have to walk every path the way I did, learning everything the hard way.
Coverage & Network
Primary Service Area
Greater Taipei — high-frequency on-site support.
Extended Network
Access to vetted local resources nationwide as needed.
Integrated Support
Assistive devices, home safety planning, professional nursing consultation.
All services operate within legal and compliance frameworks, with strict privacy protection.
Let us help you see clearly.
Fill out the basics. We'll reach out within 48 hours, scheduled around your timezone.